1. Introduction

Dongguan Xingmai Garment Co., Ltd. (“we”, “us”, or “our”) operates the website https://omj-apparel.com/ (the “Service”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our Service, as well as the choices and rights you have regarding your information.

2. Consent

By accessing or using our Service, you consent to the collection and use of your information in accordance with this Privacy Policy.

3. Information We Collect

To provide and improve our Service, we collect the following types of information:

3.1 Personal Identifiable Information

When you submit an inquiry, place an order, register an account, or contact us, we may collect personal information including, but not limited to:

• Name
• Email address
• Phone number
• Company name
• Information related to your custom garment requirements (such as design files, size charts, and specifications)

3.2 Usage Data

We automatically collect certain information when you visit our Service, including:

• Internet Protocol (IP) address
• Browser type and version
• Pages visited, visit date and time, and time spent on pages
• Device identifiers and diagnostic data

4. Legal Basis for Processing (EU Users)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Performance of a Contract: To fulfill orders or provide requested services
• Legitimate Interests: To operate, maintain, improve, and secure our website, and conduct marketing activities where permitted by law
• Consent: For specific purposes such as receiving marketing communications

5. Use of Your Information

We use the collected data to:

• Provide, operate, and maintain our Service
• Process orders, manage accounts, and fulfill contractual obligations
• Communicate with you regarding inquiries, orders, or service updates
• Provide customer support
• Improve website functionality and user experience
• Monitor and analyze website usage
• Detect, prevent, and resolve technical or security issues

6. Transfer of Data

Your personal data may be transferred to and stored on servers located outside your country or jurisdiction, where data protection laws may differ.

By submitting your information, you consent to such transfers. We take reasonable measures to ensure your data is protected in accordance with this Privacy Policy. Where required, we use appropriate safeguards such as standard contractual clauses.

7. Disclosure of Data

We may disclose your personal data in the following circumstances:

• Legal Compliance: To comply with applicable laws or lawful requests from authorities
• Protection of Rights: To protect and defend our legal rights or property
• Prevention of Misconduct: To investigate or prevent fraud or misuse of the Service
• Safety: To protect the safety of users or the public
• Service Providers: To trusted third-party partners (such as payment processors, logistics providers, and analytics services) who assist us in operating our Service. These parties are obligated to protect your data and use it only for authorized purposes

8. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your personal data (under certain conditions)
• Restrict or object to data processing
• Request data portability in a structured, machine-readable format

To exercise these rights, please contact us using the details below. We may request identity verification before processing your request.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Service Providers

We may engage third-party companies or individuals to support our Service. These providers have access to personal data only as necessary to perform services on our behalf and are contractually obligated to protect your information.

11. Links to Third-Party Websites

Our Service may contain links to external websites not operated by us. We are not responsible for the content, privacy policies, or practices of third-party sites. We encourage you to review their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

• Email: susie@omj888.com.cn
• Phone: +86 199 2815 7411
• Mailing Address: No. 18 Zhenye Road, Humen Town, Dongguan City, Guangdong Province, China